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Five Service Tips from McLarty Daniel CDJRF Service Manager Anthony Reed | McLarty Daniel CDJRF of Springdale

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With more than 25 years as a mechanic in his rearview mirror, McLarty Daniel CDJRF Service Manager Anthony Reed has seen it all, fixed it all, and has probably forgotten more about cars than most people will ever know. Not only does he understand how to diagnose and fix even the most complicated problems, he knows the simple tricks you can take to keep your car, truck or SUV alive longer, even if you don't have a quarter-decade of experience, thousands of dollars worth of tools and a fully staffed service center at your disposal.

We recently stopped in with Mr. Reed and asked him for some basic tips folks can use to help the service techs at McLarty Daniel CDJRF keep their cars, trucks and SUVs healthy for more miles. After thinking about it for a bit, Reed came up with five service tips to help get the most out of your car, no matter how many miles are on the odometer. If your vehicle is clunking, rattling, clattering or otherwise “making a noise,” come see us at McLarty Daniel Chrysler Dodge Jeep Ram Fiat in Springdale. We work on all makes and models, and know more about the brands on the sign than anybody. If your ride has a hitch in her git-along, Anthony and his team will set it straight at a price you can afford. Read on for some tips to make sure your trips to the service center are as few and far between as possible.

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  1. Change your oil regularly: Even Reed admits this one sounds like a no brainer, but keeping your oil changed at a regular interval is crucial to helping your vehicle be all it can be for as long as it can. “You think this is common knowledge,” Reed said, “but I've got a car sitting out here that belongs to a guy who didn't have this common knowledge: change your oil frequently. I know the manufacturers these days say go up to 10,000 miles. I'm just now getting in my mind where I can stomach 5,000 miles between oil changes on my cars. I grew up with a 3,000 mile interval. Now we're using synthetic blend oils, we have better oil technology than we have. But frequency and consistency of oil changes is one of the best thing you can do for your car.”
  2. Keep your tires inflated to factory-specified pressure, and have them rotated: Rotating your tires and religiously checking your tire pressure is such a “Dad” thing to do that it's almost become a punchline, but Reed said that with today's modern cars, all systems need to be within factory tolerances for everything to work as designed. That includes your tires. “People who don't keep their air pressure in the right poundage get less life out of their tires, and they're going to lose some fuel economy from it. The cars are all designed these days with such close tolerances. Tires are supposed to be at 32 pounds and it's set there for a reason: to get the best performance out of your car. Rotating your tires keeps your tires wearing in a nice, even pattern. The tires on the back are being drug around. They're going the same way all the time, but the tires on the front are turning, they're going around curves, they're catching wear on the outer edges. To keep an even wear, you have to rotate, or otherwise you'll wear out your front tires first. If you rotate your tires properly and do it right, can add 5,000 to 10,000 miles to the life of your tires.”
  3. Unless you're driving a high performance car, skip the high octane gas: When it comes time to fill up, drivers of gasoline-powered cars are faced with three buttons, three different octanes, and a dilemma: does my car really need higher octane gasoline to work its best? Reed says no, and that choosing a higher octane fuel than the basic unleaded could actually be doing more harm than good. “Regular unleaded gas is all you need,” he said. “None of the cars today are designed to need anything other than the lowest octane rating, which is 87. Hardly any of them, except for like the Hellcat need it. The Hellcat says you have to run Super Premium in it. That engine is designed to need that extra octane and extra heat. It does absolutely no good to put high octane fuel in your pickup truck with a Hemi. It can actually cause more problems in the long run because it allows for carbon buildup because the engine can't burn off all the fuel. That creates carbon deposits and will eventually cost you fuel economy. Use what the manufacturer says.”
  4. If your car is still under warranty, get it repaired and serviced at the dealership: This one isn't just Reed's way of slyly drumming up business. Not only does McLarty Daniel CDJRF know your Chrysler, Dodge, Jeep, Ram or Fiat better than anyone, taking it to another shop where they might use inferior parts, filters or fluids can indeed void your warranty. As for the supposed higher cost of taking a car to the dealership, Reed said doing so can actually save you thousands in the long run. “My guys are factory trained,” Reed said. “They know everything about your model car. They know the quirks, they know anything that might look odd or shouldn't be there, and they recognize it. If you go somewhere else, an aftermarket shop, those guys are working on several different models. They don't always know your car, they don't always know your maintenance needs. They look at cars at one-size-fits all. We go by the manufacturers recommendations. We're knowledgeable about your car. It is not true that the dealership is always more expensive. We price to be competitive, especially on all our maintenance stuff. We've got people looking at the market for that. We don't have to be the cheapest, but we do want to be the best. On a lot of things, we are less, though. Our oil changes are less than most places for what we're offering. We're a solid, full-synthetic dealership. We only carry synthetic blends or full synthetic oils. We stock no conventional oils, except for the Cummins diesels. We're what they call a Gold Dealer because of that. It's all we offer. I've see several instances where someone has gone somewhere else and they've replaced all these parts and spent $1,300 or $1,400 dollars, and they come here. They'll tell me what it's doing, and i'll already kinda know what it is before they get it to me, because I've seen it before or I'm knowledgeable about it. I'll get it and fix it for $300, and the problem goes away. That's because my guys know what's going on with these cars.”
  5. Inspect your air filter regularly, and change it more often than you might think you need to: Try to imagine wearing the same dust filtering mask over your nose and mouth for months and months at a time, and you'll quickly understand why keeping the air filter in your vehicle changed is so crucial to engine performance. Just like you, to work at peak performance, your car needs to be able to take a clean, deep breath. Reed said keeping the filters replaced is one of the best things you can do for your vehicle's long term upkeep. “The whole operation of the engine is air coming in to get mixed with fuel in the chamber and combust,” Reed said. “If you're not getting the right amount of air in, you start losing fuel economy, performance and all kinds of things. Constant inspection — and we do it during our inspections — is important. An air filter can get dirty even in between even oil changes depending on the conditions you're driving in. Usually, you're going to need to inspect the air filter every other oil change. That's a safe bet. I don't know if that's average, but you should definitely inspect it that often. We inspect every filter every time. I'm not saying replace it every other oil change, but you should inspect it every other oil change. It can affect your performance, lower your fuel economy, and if you allow it to get dirty enough and go un-replaced for a long enough period, you can start causing engine damage. Dirt and debris will start getting by that filter and get into your engine. The whole purpose of having a filter there is to keep that out. I see a lot of diesels with that problem. It's a condition we call 'dusting.' You'll see that dust going right down the intake, right into the engine. That's not good. It's like fine sand. It's like sandpaper inside your cylinders.”

As a car owner, you're constantly fighting a battle between time, friction, heat, and the delicate moving parts that help keep your vehicle running at tip-top condition. Performing a little basic maintenance can help keep your four-wheeled buddy around a little longer, and these tips from McLarty Daniel CDJRF Service Manager Anthony Reed will definitely help you in that task. Whether you need basic service or a major repair, come see Anthony Reed and the rest of us at McLarty Daniel CDJRF right here in Springdale. With a full service center, parts counter, collision center and sales lot all under one roof, we can definitely fix what's ailing your ride, at a price you can afford.

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Come Check Out Our Great Service Department

At McLarty Daniel Chrysler Dodge Jeep Ram of Springdale, not only do we make the process of purchasing a new vehicle simple and easy, we want to assist you in taking care of your vehicle. We believe in establishing long relationships with all our customers and continuing to serve them long after their vehicle purchase. At McLarty Daniel Chrysler Dodge Jeep Ram of Springdale, we have an award-winning Service Department staffed by a dedicated and certified team of auto technicians. From express oil changes to extensive automotive repairs, the McLarty Daniel Service Department of Springdale will take care of you and your automotive needs. Click Here To Make An Appointment With Our Service Department Make An Appointment From buying new tires to full automotive repair, the Service Department at McLarty Daniel CDJR of Springdale provides professional customer service. We are dedicated to making your car service experience a good one. We understand you have a busy schedule, and for your convenience we offer online scheduling on our website. For assured quality, we offer MOPAR Service and authentic OEM parts for your Chrysler, Dodge, Jeep and Ram vehicles. We also offer our quick and easy Express Lane for oil changes, suspension lubes and maintenance checks, with no appointment necessary. The Express Lane is open on Saturdays from 7 a.m. to 3 p.m., so if you're looking for a quick oil change in Springdale, Rogers, Bentonville or Fayetteville, stop in today. Service Specials Be sure to take advantage of the variety of Service Specials McLarty Daniel CDJR of Springdale offers! It is easy! When you visit our website, you can either contact us for more details, or go ahead and schedule your appointment online then and there using the special coupon link. We offer special coupons with great discounts on everything from tire rotations to free battery checks. Don't forget to check out our Dealer Coupons, for extra savings when getting your vehicle serviced here at McLarty Daniel of Springdale. We also offer student and military discounts, and we honor national rebates as well. At McLarty Daniel CDJR of Springdale, customer service and community is our top priority. We love serving our customers and showing pride in our community. Other Great Amenities The Service Department at McLarty Daniel CDJR of Springdale strives to perfect our services and keep our customers informed with the latest information on maintaining their vehicles. One way to keep our customers informed is our available Service Video Library, which you can access at our website. These videos contain detailed information on ways to keep your vehicle in great condition, from offering tips to improve your vehicle's performance to the latest accessories for your vehicles. McLarty Daniel Chrysler Dodge Jeep Ram of Springdale believes in assisting our wonderful customers as much as we can. Our main core belief is that our relationship with our great customers goes beyond the purchasing process. We value our rapport with our customers and love assisting them in maintaining their vehicles. Come visit us at McLarty Daniel Chrysler Dodge Jeep Ram of Springdale, and let us assist you with all your vehicle needs. From airing up your tires to major automotive repair, we have you covered. Click Here To Contact Our Great Team

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Employee Profile: Cruz Perez | McLarty Daniel CDJRF of Springdale

It’s rare to catch Cruz Perez when he isn’t smiling. A salesperson at McLarty Daniel Chrysler Dodge Jeep Ram for the past three years, Perez lives with his family and young son about an hour away in Berryville. The commute is worth it, he said, to work at a place where he feels like he’s making a difference for Northwest Arkansas. Now 31, Perez worked at a local poultry plant before coming to McLarty Daniel CDJRF. Working there, he couldn’t help but think there had to be something better, both for him and his son, who is almost three years old. That “something better” turned out to be selling cars at McLarty Daniel CDJRF. “I enjoy what I do,” he said. “Now that I’ve been here long enough, I have repeat customers who come back to me for different reasons: their kid has graduated high school, or they’ve got a car that’s breaking down. Maybe they added another family member, like a new baby, and they need a new vehicle. I stay for the new customers and the old customers who need my help.” Perez said it’s a big responsibility to sell someone a car, which can be a major investment for working families. When selling a vehicle, he said, he’s able to give families added peace of mind, knowing that with a a new and used dealership, a full body shop, and a fully-staffed service and repair center at McLarty Daniel CDJRF, the customers who buy from him will be able to come back to the dealership for help, no matter what life brings their way, from car accidents to oil changes to major warranty repairs. “Sales, financing, collision: at this dealership, we have everything under one roof,” he said. “Maybe you want to get your oil changed. Maybe you want to buy some new wheels. We can do that. We have a parts department, we have a collision center. If you’re having a bad day with an auto accident, you can get it towed here to be fixed and then get a rental car. Maybe you can look at another car. We make it easier. We can do it all.” Having grown up speaking both English and Spanish is definitely an asset in Springdale, where the Hispanic population has boomed in the past few decades. Spanish-speaking customers are no different than any other customer, he said, but sometimes dealing with both the anxiety of car buying and the language barrier can be intimidating.  “They’re not looking for anything different or special,” he said. “Sometimes they just need to get over that language barrier — somebody to take care of them in their own language. I can do that.” Perez said that when it comes to being in sales, he tells people that he approaches it kind of the way Walmart associates handle their jobs. They’re there for the customer if they need assistance and ready to offer help, but they don’t hover over every person who walks in. “When somebody pulls up, I don’t smother them,” he said. “I handshake everybody. I have a son, and I know if somebody takes care of my son, that’s the world to me. So I take care of even the customers’ little ones, giving them a handshake. You ask them what they need: How many seat belts? How much space? Everything. They don’t care how much you know until they know how much you care. That’s my process.” After figuring out which car is right for the customer’s needs and their budget, Perez said, he makes sure to keep taking care of them after the sale. “You may sell somebody one car, but you give them your cell number and you take care of them every time they need something — from small questions to what an oil change costs to ‘hey, my engine light is on.’” he said. “The most important thing is taking care of people…. That first purchase is so important. You do that right, and you’ll see them again: oil changes, questions, when they’re ready to trade in someday. We’re making customers for life.” A homebody who said his first priority during his time off is spending time with his family and his son, Perez said that he likes working at McLarty Daniel CDJRF because every member of the dealership staff treats every customer with the respect they would give to a member of their own family. That, and the changes he’s able to make in the lives of those who come in, seeking his help. “I had one lady who had just gotten divorced,” he said. “The loans were in her husband’s name, so she was left without a car. She came in and I helped her, and right before she drove off in her new car, she gave me a great big hug. Everything fell into place for her, right when she needed it. It felt great. I was only a small part of fixing what she was going through, but it was a big deal for her.” It’s all part of why Perez has a heartfelt belief that the dealership’s first priority is taking care of the customers. “That’s the main thing,” he said. “I have confidence in this place. I see the outreach into the community. I see us letting people know that we’re here not only to sell you a car, but to help take care of Springdale.”